Terms and Conditions

1. SMS Program Description

Crisis Haven LLC may send service-related SMS messages to individuals who choose to opt in. These messages may include placement inquiry confirmations, case status updates, appointment reminders, document requests, and care transition alerts.

2. Opt-In & Opt-Out

You may opt in to receive SMS communications by providing consent through our contact or intake process. You may opt out at any time by replying STOP to any message you receive from Crisis Haven LLC.

Reply HELP for assistance. Consent to receive text messages is not a condition of purchase or service.

3. Message Frequency & Costs

Message frequency may vary based on the status of your inquiry, referral, or care coordination needs. Standard message and data rates may apply according to your wireless carrier plan.

4. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery may depend on carrier availability, mobile service coverage, and other factors outside the control of Crisis Haven LLC.

5. Eligibility (18+)

By opting in to receive SMS messages, you represent that you are at least 18 years old or are authorized to provide consent on behalf of the individual associated with the inquiry or care coordination matter.

6. Customer Support

For support regarding the SMS program or communications from Crisis Haven LLC, contact jarell@crisis-haven.com or reply HELP to an eligible text message for assistance.

7. Privacy Policy

Your use of the website and participation in SMS communications are also governed by our Privacy Policy, which explains how information is collected, used, and protected.

8. Modifications

Crisis Haven LLC may update these Terms and Conditions from time to time to reflect changes in operations, legal requirements, or communication practices. Updated terms will be posted on crisis-haven.com.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Georgia, without regard to conflict of law principles.